http://welcome.hp.com/country/us/en/support.html
Online Diagnostic Tools
http://h50203.www5.hp.com/hpisweb/customer/product.aspx?option=selfhelp&callfrom=ispehomepage&fromAD=1
HP Instant Support Professional Edition
Online diagnostic tools
Customer Self-Repair Steps (videos/animations)
http://h20464.www2.hp.com/csr.htm?prodSeriesId=85318
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